![]() Why are some items showing as Pending Card Transaction? If the Pending Card Transaction item is not yet added to an expense report, the system should match the corporate card charge to its corresponding Pending item. This means the system believes you paid for your travel bookings of Airfare, Car Rental and/or Hotel and ExpenseIt items with a corporate credit card and is waiting for that transaction to upload into your Available Expenses. What does Pending Card Transaction even mean? Because the system does not allow Pending Card Transaction items to be submitted, some users are not sure what to do next.īelow is everything you need to know and then some, about Pending Card Transaction items. At the end of your stay, you’ll see $220 debited from your card balance.Pending Card Transaction items tend to cause a fair bit of confusion and issues for those submitting expense reports. You consume $20 worth of food & drink from the mini bar inside the room. You’ll see $25 successfully debited from your card, while $75 stays as pending.Įxample 2: You pay for a hotel before your stay and the hotel asks us to authorise a $200 payment. ![]() One of the items is ready for delivery before the other three, so the merchant completes that $25 transaction. Sometimes, the amount that is successfully debited from your account may be different to the amount that was authorised in the pending transaction.Įxample 1: You order 4 items costing $25 each and the merchant asks us to authorise a $100 payment. Can the debited transaction amounts be different from pending amounts? Reversed transactions have not debited your account but we will show you the amount that was originally authorised for your convenience. A common example of this is a security bond that hotels and car rental companies will hold temporarily, and return to you at the end of your trip. We’re unable to stop or cancel a pending transaction until it has been fully processed, even if the card is frozen or cancelled.ĭon’t recognise a transaction? You need to wait until the transaction is no longer pending and has fully processed if you wish to dispute it.įor more information on raising a dispute: see this article: How do I dispute a card transaction? What is a Reversed card transaction?Ī Pending card transaction can turn into a Reversed transaction if the merchant you are purchasing from has decided not to go through with debiting your account. ![]() Can I stop or cancel a card transaction while it’s Pending? ![]() Generally it shouldn’t take longer than 9 business days, although it can take up to 31 business days. While a transaction is pending, the amount is deducted from your available balance, not your account balance.įor more information on these balance types, see this article: Your wallet balances How long will a transaction remain Pending? We authorise your transaction and it will show as ‘pending’ on your account until the payment has been fully processed. When you use your card to buy goods or services, an online check is done to make sure your card is valid and that you have enough money to pay. Can the debited transaction amounts be different from pending amounts? What is a Pending card transaction? Can I stop or cancel a card transaction while it's Pending? How long will a transaction remain Pending? This article explains why you may see some card transactions show as Pending or Reversed within the transaction list in the Airwallex Web App.
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